Embrace ISO 14001:2015 for Environmental Sustainability

Embrace ISO 14001:2015 for Environmental Sustainability

It’s another feather in our cap, the ISO 14001:2015 certification. Maclean went for this certification as we’re well aware of the fact that the world is facing rapid environmental challenges such as climate change, resource depletion, and biodiversity loss. Businesses can play an important role in addressing these environmental challenges, and ISO 14001:2015 provides a structured and systematic approach to environmental management.


What is ISO 14001:2015?

ISO 14001:2015 is an internationally recognised standard for Environmental Management Systems (EMS) that ensure more efficient use of resources, reduction of waste, improve environmental related controls, measurements, and performance, contributing to a more sustainable environment.1

The revision in 2015 increased the prominence of environmental management in the strategic planning processes, solicit input from leaders, and assert stronger commitment from the top in environmental performance.2  


Why is ISO 14001:2015 Important to Maclean?

ISO 14001:2015 is structured around the Plan-Do-Check-Act (PDCA) methodology, whereby organisations are encouraged to develop environmental objectives and measurable actions plan, measure progress, and continually improve its environmental management practices. The methodology guides businesses to view environmental issues strategically, relevant to growth and operational efficiency, such as reduce air and noise pollution, water and energy consumption, better waste and sewage management, prevent soil, river, and ozone contamination, climate change mitigation and adaptation, and resources efficiency.

Businesses that adhere to ISO 14001:2015 have experienced these benefits:

1.   Enhanced environmental performance: By adhering to the ISO 14001:2015 framework, businesses can better manage environmental aspects, reduce the environmental impact of operations, promote sustainability across the board, impacting the communities where the businesses operate in.

2.   Improved relationships through compliance: ISO 14001:2015 helps businesses avoid penalties or legal repercussions, reduce liability, and comply with the regulations of the governing body, and the Ministry of Energy, Science, Technology, Environment and Climate Change (MESTECC).

3.   Resource and cost efficiencies: Through the efficient use of energy, and proper waste management, ISO 14001:2015 can lead to significant cost reductions.

4.   Increased trust from stakeholders: The ISO 14001:2015 certification provides assurance of a business’ legal compliance, and builds trust and confidence of clients and suppliers. The company is also seen as aligning with the United Nation’s Sustainable Development Goals.

5.   Better manage risks: Implementing ISO 14001:2015 helps businesses identify, assess, and manage environmental risks, which in turn, reduces the potential for environmental incidents and enhances long-term resilience.

6.   Achieve operational excellence: Integrating environmental management practices into daily operations lead to improved processes, reduced environmental impact, and increased efficiency.

Maclean’s Commitment to Greener Practices

We adhere to the Environmental Quality Act 1974 (Act 127), ensuring all our operations meet the standards. With the ISO 14001:2015 certification, Maclean has enhanced operational efficiency while strengthening our position as a responsible leader in the cleaning services industry.

Here are some of the eco-friendly practices we’ve taken:

●   Reduce, reuse, recycle: We introduced the 3R programme, including reducing energy, water, and paper consumption, and recycling the aluminium, paper, bottle, and plastic, etc.

   Less paper: We have transitioned to digitalisation, where we reduce paper consumption, including the use of e-forms and e-business cards. This helps to conserve more trees and reduce deforestation.


   Green habits: We encourage our employees to switch off lights, computers, and other electronic devices when not in use, design new workplace to maximise natural light utilisation, 100% energy-saving LED lights, and encourage the use of green solutions.  

●   Reduce carbon footprint: We designate 3 days per week to work from home. Not only does it save petrol, time and stress on the road, but it also reduces road traffic, greenhouse gas emissions, and the office’s water and energy consumption.

Our leaders’ involvement in the EMS aligns and integrates environmental imperatives into Maclean’s business strategies, ensuring progressive performance not only in profit, but also for our people and planet.

We’re going all in to create a better future for our employees, clients, and communities.

References:

1. Technical Committee ISO/TC 207/SC 1. (2015, September). ISO 14001:2015 Environmental management systems — Requirements with guidance for use.
2. ISO Central Secretariat. (2015). Introduction to ISO 45001.

Beyond Cost Effective Solutions

“Thank you, Maclean team, for the good support and on time completion of the cleaning activities as required at the Phase 2 cafeteria and Phase 2 new wing office floor without any delays which met client satisfaction.”

Manufacturing

“The final cleaning has come to an end today. We appreciate your team's full commitment and cooperation in ensuring the successful completion of the cleaning work at Plot H. Your site person in charge and his team has performed well throughout the cleaning period. Their prompt response and action as well as their workmanship on the end-product satisfied us.”

Construction

“I would like to take this opportunity to first, thank you for the 9 years of services to the hospital. Maclean has offered a top-level cleaning service with the magnificent team of client service right down to the cleaner.

I am particularly writing to appreciate the cleaner, namely BAL BAHADUR, M. SUMON and MASLINDAH for their professionalism and exceptional work ethic. They are punctual, dependable and presented with more than what has been asked of them.”

Hospital

“We are writing to express my sincere appreciation for the exceptional work of the cleaning crew who was responsible for maintaining the cleanliness of our office premises. Over the past few weeks, we have observed the excellent work that Nur Alom has been doing, and we must say that his dedication and professionalism are truly commendable.

I have personally witnessed Nur Alom going the extra miles to ensure that the office is clean and hygienic especially during these challenging times post pandemic. His commitment to maintaining a clean and safe environment has been exceptional, and he has made a significant contribution to keep our workplace safe and healthy for all employees. “

Office

“We would like to express our thanks towards janitor Suriakala for excellent cleaning services rendered during Deep Cleaning activities on 14th and 28th January 2023. As well, we find her job deliverance is excellent and committed on daily routine tasks.

Hereby, we extend our thanks to Bobby, Fahmi for their prompt response of any inquiries and replacement planning during janitor's absence. We are also thankful to be supported by the Maclean team for

  • deep cleaning upholstery office chairs, sofa
  • fabric wall meeting rooms
  • fabric cubicle – employee workstation areas
  • lobby reception, breakout area, workstation area
  • floor scrubbing at carpeted area total approximately 3,617sqft
  • floor scrubbing at pantry vinyl floor area"
Office

“Excellent cleaning services. Prompt response of any inquiries and fast planning during your janitor on leave”

Hypermarket

“Excellent service during the summer break for the school opening preparations - efficient, gracious customer service, the level of detail and accountability you have demonstrated on the housekeeping service.”

Education

Our Supervisors and Crew Are Well Trained

“I received a verbal compliment from client on Crew’s performance & improvement after we had engagement meeting. Well done and keep up the good work!”

Office

“Services provided by the crew on site was good and amazing, especially the head of the crew obviously showing his excellent performance on managing his team that provided high quality cleanliness service throughout the year. They have shown a great team spirit and hope this can continue and maintained in future. I would also take this opportunity to congratulate Miss Nadia who trained such a good team and of course your good services to our company as well.”

Retail

“Thank you very much for the team you lead! Professional and high efficiency!”

Education

“Convey our outmost appreciations for the excellent service provided to our team in Bayan Lepas. Your team, which is Samy and his supportive team, have been doing great jobs & supported us. Samy has been committed to all the tasks given with fast response from him & the teams.”

Manufacturing

“Formally and sincerely express our gratitude for the amazing honesty your team shown during recently lost and found case. Nurhayati Binti Abdullah had shown exceptional discipline and dedication to her daily work. Her actions directly impacted our image and Maclean directly benefited the team and company on a greater level. Once again, thank you for the leadership shown by Maclean’s management team – Kak Mis on the diligence and integrity adopted for all the team on the site.”

Office

“Layanan yang sangat baik, berdisiplin, komited, sabar, berbudi bahasa dan sentiasa positif.”

3S Centre

“Thank You for the Good Service. I would like to express my deep appreciation for the women who are doing the cleaning at our premise. I am very satisfied with their work! I would like to thank Diana (supervisor) and Sajib who always monitor and ensure someone to cover when the cleaners go on leave. Good teamwork and dependable.”

Education

We Are Well Versed with Various Industry Compliancy Requirements

“Congratulations “Maclean Team” as all cleaners have successfully passed the EHS training that was conducted on site.

We are satisfied with their service”

Manufacturing

“Thanks for your team’s kind support to maintain the cleanliness of our LMM plant during our two important events:

(1) EHS Corporate Audit

(2) EHS Plan Forum Recognition”

Manufacturing

“Thank you very much for giving 100% support and for ensuring we followed and maintained proper social distancing amid the events.”

Manufacturing

“Gratitude for Maclean’s performance and support during our compliance audit held last October. Maclean’s team has made so much effort in order to keep our business running with full compliance. It's a good image that we comply to every legal requirement that was relevant with Maclean’s help. Maimunah has been key player into this Audit weeks.”

Office

“Many thanks to Zura for the last compliance audit which covered compliance in pharmaceuticals.”

Office

“Our management would like to take the opportunity to sincerely thank you for the excellent service provided to our facility especially for the fresh goods department, for maintaining cleanliness as per our standard.”

Hypermarket

“Able to answer questions from Auditor during ISO Audit.”

Office

Understanding Urgency and Providing Personalised Attention

“We would like to extend our greatest appreciation to you and your team for all the hard work going the extra mile ensuring everything is ready for the event. We know there were a quite a bit of last-minute requests, but you guys managed to extend your excellent service and that made a difference definitely. We appreciate your contribution and management also relay their appreciation and gratitude to all the Janitor team. Thank you so much for being good support for this event and hope this good performance can be maintained.”

Manufacturing

“Hope you are doing great. For the past few months Samy Rau has been supervising our Penang location. We are very grateful that he has been showing his interest and helping me to solve a lot of problems. His presence here during the site visit has made us able to voice up regarding most issues directly. Most pending issues have been resolved. We hope that we will make a better team in future.”

Manufacturing

“I would like to take this opportunity to thank Samy and the team, especially Ali Raihan, Sajib Sikdar and all Maclean team members for helping our team on the water leaking issue that happened. Their fast respond to our call during midnight and coming to help us to handle the situation. Keep it up and continue to work together and support our Facilities team.”

Manufacturing

“They are remarkable with their attitudes. The way they go above and beyond to ensure that all our events are presented well, their sense of collaboration and attention to detail is greatly valued.”

Education

“I would like to extend our appreciation for the amazing work done by your team on site especially team leader, Maimunah in supporting several occasions of main event. They have been supportive in terms of logistic, pre-event preparation and on top of that making the event running smoothly.

Please pass my appreciation to Maimunah, Sulaiman, Susilawati and Haipah for their support.”

Office

In addition to the above, we are proud and grateful to receive 2 awards from CBRE:

  • Exceptional Service Award 2022 
  • Best Safety and Covid Response Award 2022

So, try us out and experience the Maclean service first-hand. 

To find out more on how we give you the best value for your budget without compromising your health or safety, please connect with us at 03-7773 0300 or enquire@maclean.com.my.

August 2024
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