Considered the largest supermarket chain in Malaysia, Giant’s management of dozens of store outlets is no small task. Yet the company faced several challenges of managing a large in-house cleaning crew. Giant decided to outsource their stores’ cleaning services so that they could focus more on their core business, but the challenges of lacklustre cleaning standards still persisted. A call for change was made to resolve all issues by hiring a reliable cleaning professional.
Understanding the challenges at hand, maclean developed a cleaning strategy unique to Giant and its stores to solve their pain points.
What started off as a trial period grew into a trusted partnership over the years. The maclean commitment to constantly provide solutions to their challenges was what enabled Giant to return their focus to their core business without any distractions.
"With maclean here, I have no worry, you all know what to do. I can sleep better."
- Mr Ong Hock Heng (Giant Operations Director)
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